Digital transformation and workforce automation in India’s SSI sector: a comparative study of SSIs in Delhi and Uttar Pradesh
DOI:
https://doi.org/10.64171/JSRD.5.S1.258-268Keywords:
SSI, Digitalization, AutomationAbstract
In India, Small-Scale Industries (SSIs) are a very necessary part of India’s economy which create a lot of job opportunities while helping the industrial growth in different region, it also supports rural development and increase innovative activity. As the Fourth Industrial Revolution came out, automation and digitalization came into pictures influencing production processes, business operations, and workforce dynamics within SSIs. However, adoption of technology differs as we shift from one location to another, the facilities available in different regions and the employee skills. This research examines the Digital Transformation and Workforce Automation in India’s SSI Sector through a comparative study of enterprises located in Delhi which are representing metropolitan environments, and Uttar Pradesh which are representing tier-2 socio-economic region.
The study aims to identify the differences in the digital adoption between these two cities, digital literacy and exposure to automation in the employees working there, infrastructure availability, tools they use during their daily operations, workplace efficiency, and attitudes toward technological transformation. A structured questionnaire has been made and circulated after the piolet testing in order to collect primary data from employees working in SSIs across Delhi and Uttar Pradesh regions. The research aims to identify how regional differences in metropolitan cities and a tier-2 economy influence technology adoption in SSIs, the various barriers faced by the workers in adapting to digitalization and automation, and the extent to which automation influences productivity level, skill requirements, and work quality.
The result shows that the gaps between the SSIs of Delhi and Uttar Pradesh can be explained due to the fact that the SSIs located in Delhi have better infrastructure, technology and knowledge of the employees while the SSIs located in Uttar Pradesh might suffer from the lack of awareness, affordability, internet connectivity and training. The study gives us insight into how employment practices have evolved with the introduction of digital transformation. And by understanding these changes, the study highlights the positive effect on SSIs to become more structured and future-ready. It also highlights its usefulness for entrepreneurs and industry stakeholders in adopting technology more effectively and promoting inclusive growth.
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